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Contact us by phone

From time to time you will want to get in touch with us. We are always delighted to receive any feedback you may have. For this reason we have opened several Privilege Service Centres around the world. They are here to answer all your questions about the Privilege programme.

Book
Online booking is the quickest and easiest way to exchange miles for Privilege Free tickets. For all other ticket requirements, including upgrades and Companion tickets, please contact us directly via the numbers below:

 
You can reach us daily:

Monday to Friday 9:00 - 19:00 (CET)
Saturday 9:00 - 17:00 (CET)

Our offices are closed on Sundays, nevertheless you can be assisted in english only between 09:00 - 17:00 (CET)

Belgium telephone number:
0902 51 600
€ 0.750 per minute (call setup: € 0.051)

International telephone number:
+32 2 710 62 69

Claim Brussels Airlines miles:
Fax:  +32 2 723 22 60
Web: www.brusselsairlines.com

 
Telephone number when calling from following countries
Austria
0900 20030
€ 0.608 per minute
The Netherlands
0900 04 00 810
€ 0.650 per minute
(call setup: € 0.45)
Denmark
38 48 74 08
Norway
23 16 25 68
Finland
09 6937 95 19
Poland
00800 441 14 48
France
0892 6 400 30
€ 0.337 per minute
Spain
807 220 003
Fixed: € 0.815 per minute (call setup: € 0.105)
Mobile: € 1.21 per minute
Germany

0900 10 00 531
Fixed: € 0.50 per minute
Mobile: € 1.49 per minute
Sweden
08 5853 65 47
Israel
180 949 1000
Switzerland
0900 22 00 30
€ 0.850 per minute
Italy
899 800 903
€ 0.840 per minute
(call setup: € 0.155)
United Kingdom
0905 60 95 609
£ 0.40 per minute
Luxembourg
34 20808 81 47
United States of America
877 278 7735
 
Information
Address
 Privilege Administration
B.house
Brussels Airport -
Airport Building 26
Box 0.a, 1831 Diegem
Belgium
Email
 privilege@brusselsairlines.com
 
 
 Latest reporting times for check-in on SN operated flights (at airport check-in) - row 4 & 5
SN operated flights to Africa - row 12
Europe b.flex STD - 40'
b.light STD - 60'
Brussels b.flex STD - 35'
b.light STD - 60'
MH (HEL+DME): Economy: STD - 60'
                      Business: STD - 40'
LH (Africa): Economy: STD - 70'
                 Business: STD - 60'
Exception
Tel Aviv		 Business : STD - 65'
Economy : STD - 75'
Exception London LGW
 b.flex STD - 50'
b.light STD - 70'
Exception 
Madrid + Rome
 b.flex STD - 55'
b.light STD - 75'
Exception
Krakow + Paris
 b.flex STD - 50'
b.light STD - 70'
Exception Stockholm BMA b.flex STD - 35'
b.light STD - 55'
Exception
Berlin THF		 b.flex STD - 35'
b.light STD - 55'
STD = Scheduled Time of Departure
LH = Long Haul
MH = Medium Haul
 

From:

To:

Departure date:

Return date:

Class:

Passengers:
Adults: 2-11 Years:
 
  • Fastest way to a free flight
  • 800 destinations for free travel
  • more than 40 ground partners

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The great thing about Privilege is how quickly you can earn your awards, by collecting miles with our many programme partners in the air and on the ground:


  • Fastest way to a free flight
  • 800 destinations for free travel
  • more than 40 ground partners
 

Brussels Airlines - b.house Brussels Airport Building 26 box 0.a - 1831 Diegem - Belgium

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